Shipping Policy

Welcome to URBAN TRENDS.

We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders are not processed on Sundays or public holidays.

Delivery Time

• Estimated delivery time is 4–8 business days across most locations in India.

• Delivery times may vary depending on your location, weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

• Free Shipping is available on all prepaid and Cash on Delivery (COD) orders unless stated otherwise.

Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email to track your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the order, it may be returned to us.

Address Changes

Shipping address changes are accepted only before the order has been dispatched.

Delayed Deliveries

While we aim to deliver within the estimated timeframe, delays may occur due to courier issues, natural disasters, festivals, or other events beyond our control.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with your order number and clear photos or an unboxing video for verification.

Contact Us

For any shipping-related questions, contact us at:

Email: support- urbantrends.co.01@.com

We aim to respond within 24–48 business hours.